Shipping Policy

Shipping Policy

At Cindy Scelci, we are committed to delivering your order with care, precision, and reliability. All shipments are handled through trusted courier partners to ensure a seamless global delivery experience.

Order Processing

  • Orders are processed within 1–3 business days after confirmation
  • Orders placed on weekends or holidays are processed the next business day
  • Once an order has entered processing, it cannot be modified or cancelled

Domestic Shipping (United States)

  • All domestic orders are shipped via reliable courier partners
  • Estimated delivery time: 5–10 business days after dispatch
  • Delivery timelines may vary based on location and courier operations

International Shipping

  • We ship internationally to select destinations worldwide
  • Estimated delivery time: 10–20 business days after dispatch
  • International shipping rates are calculated at checkout based on destination and order value

Please note: International customers are responsible for any applicable customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in the product price or shipping cost and must be paid at the time of delivery.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details. Tracking information may take up to 24 hours to update after dispatch.

Delivery Responsibility

Cindy Scelci is not responsible for delays caused by customs clearance, courier service disruptions, or incorrect or incomplete shipping information provided at checkout.

Payment Methods

We accept PayPal and all major payment methods supported by Shopify, including credit cards, debit cards, and digital wallets where available. All transactions are securely processed.

Need Assistance?

Our Client Concierge is available to assist with shipping-related inquiries prior to purchase. Please contact us at support@cindyscelci.com.